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Dell's token of appreciation:"have some spam."

Seth Godin's got a nice riff on spam here. The Dell spam is funny, but the BBB story hits close to home. I've received similar voicemails from the BBB. Their messages are a little scary, as if there's been a complaint registered about our company. When you return their call, you get a sales pitch (which is sad, because we're already BBB members). Not nice. Legal maybe, but not nice.

November 6, 2007 in Emarketing, Business | Permalink

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Comments

Hi there Monkey

Wanted to stop by and catch up with you after your comments about Dell and our token of appreciation.

We heard you and others and are making changes. Customers can choose. You can learn more here at our blog:
http://direct2dell.com/one2one/archive/2007/11/09/33107.aspx

I just wanted to let you know we heard you, and thanks for letting us know

Posted by: RichardatDELL | Nov 13, 2007 1:50:53 PM

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